Refund Policy

Refund Policy
Clean Made Easy Limited
Last updated: 19/01/2026

This Refund Policy explains how refunds are handled for services provided by Clean Made Easy Limited.

Service-Based Business

Clean Made Easy Limited provides cleaning services, which are scheduled and delivered based on agreed requirements. As such, refunds are considered on a case-by-case basis.

Cancellations

Cancellations must be made with reasonable notice, as agreed at the time of booking.

Late cancellations or failure to provide access to the premises may result in charges being applied.

Unsatisfactory Service

If you are dissatisfied with a service, please contact us within 24 hours of service completion so we can investigate and, where appropriate, arrange a resolution.

This may include:

a partial refund
a re-clean
a service credit

The resolution offered will depend on the circumstances.

Non-Refundable Situations

Refunds will not normally be provided where:

issues arise due to inaccurate information provided by the client
access to the premises was restricted or unavailable
conditions were unsafe or unsuitable for cleaning
dissatisfaction relates to factors outside our reasonable control

Processing Refunds

Approved refunds will be processed using the original payment method where possible and within a reasonable timeframe.

Contact

For questions regarding refunds or to raise a concern, please contact:

Clean Made Easy Limited
Email: help@cleanmadeeasy.co.uk
Phone: 0330 043 4588